Shop D&S Automotive FAQ

The Site capture some information about you automatically utilizing background local storage and session storage technologies (“Cookies”) in order to improve the user experience. Cookies are small files or other pieces of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of the Site (including certain third party services and features offered as part of our Site). Examples of information of this type are your IP address, the browser you are using, the operating system you are using, the pages on the Site that you visit and details of your transaction activity, such as the amount, date and time for each transaction. When we use Cookies, we may use “session” Cookies that last until you close your browser or “persistent” cookies that last until you or your browser delete them. You may change your browser setting to decline the use of Cookies.

We use Google Analytics, a web analytics service of Google Inc., which uses cookies to identify the frequency of use of certain areas of our Site and to identify preferences. You can deactivate Google Analytics using a browser add-on if you do not wish the analysis to take place. You can download the add-on here:    www.tools.google.com/dlpage/gaoptout.

We also collect information that you provide to us voluntarily. D&S Automotive collects the information that you provide to us when you sign up to receive newsletters, request estimates, schedule appointments, purchase our goods and services, and contact us by email or via the Site through the “Contact use” or chat function. Such information includes your name, address, phone number, email address, payment card information (for purchases), and vehicle make, model and year.

If you inquire about a career at D&S Automotive, you have the option of sending to us personal data about you through the Site, which we will use solely for employment evaluation purposes. Providing this information is completely voluntary. Please do not submit to us any sensitive personal information.

We do not knowingly collect information from users of our Site under the age of 18 and/or their internet usage, and such persons are not authorized to use the Site. If we obtain actual knowledge that a user is under 18, we will take steps to remove that user's personal information from our databases. By using the Site, you represent that you are at least 18 years old. You also represent, by accessing or using the Site, that you are of legal age to enter into legal agreements, or if you are not, that you have obtained your parent’s or legal guardian’s consent to accept the terms in this Privacy Policy.

We use the personal data we collect to respond to your inquiries, complete transactions you initiate, provide or enhance the services you request, perform our contractual obligations, provide updates and other important information related to your activity on and with the Site, inform you of new services or changes in services, administer the Site, fill employment positions, enter into contracts for services, fulfill legal obligations we have to governmental authorities or other third parties, and for other legitimate business purposes. You will have the opportunity to opt out of any electronic marketing communications you may receive from us.

We may share your personal data to third parties who perform services on our behalf, including without limitation our financing processor, payment processor, technology providers and professional advisors.

We may disclose information: (a) if we have a good faith belief that disclosure is necessary or permitted by law or the legal process, (b) to protect and defend our or others’ interests or property, or (c) to enforce agreements you enter into with us; (d) to another company in connection with a merger or in the event that our business is acquired in whole or part by another company; (e) on a de-identified basis with third parties for analytical, research or other similar purposes.

D&S Automotive may obtain your written consent from time to time in electronic form by using online agreements or other acknowledgements on the Site, including for any other contemplated uses of your personal data not addressed in this Privacy Policy. Please read all online agreements carefully before accepting them. 

We retain the personal data we collect for so long as reasonably necessary to fulfill the purposes for which the data was collected and to perform our contractual and legal obligations. Notwithstanding the generality of the foregoing, we store email addresses until the user requests to be unsubscribed or removes themselves through any self-service tools offered to the user.

We take reasonable administrative, physical and technical precautions to protect your personal data and communications between us. This includes, when required or as we deem appropriate and feasible under the circumstances, encryption and written commitments from third parties that may have access to your data that they will protect the data with safeguards that are substantially equivalent to those used by us. 

No Internet or e-mail transmission is ever fully secure or error free, however.  We therefore cannot guarantee absolute security of your data, and we are not responsible for processes and networks that we do not control.  Users assume the risk of security breaches and the consequences resulting from them.  Please secure your login credentials and use care in deciding what information you send to us via email or over the Internet. 

We are committed to facilitating the exercise of your rights granted by the laws of your jurisdiction, which may include the right to request the correction, modification or deletion of your personal information and the right to opt-out of the sale of your personal information (as applicable). We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to make a request, cancel your account or request we delete or no longer use your account information to provide you services, contact us at info@dsautomotive.com.

You may opt out of receiving electronic marketing communications from us by de-selecting marketing prompts on our registration pages, clicking on the “unsubscribe” link on the communication or contacting us at info@dsautomotive.com. Some non-marketing communications may not be subject to a general opt-out, such as communications about transactions, disclosures to comply with legal requirements, software updates, and other support-related information. If you do not wish to receive any service-related emails from us, you have the option to deactivate your account.

You may be able to disable Cookies through your browser settings, but if you delete or disable Cookies, you may experience interruptions or limited functionality in certain areas of the Services.

Do Not Track Disclosure: We do not respond to Do Not Track browser settings. 

D&S Automotive is based in Ohio, United States of America. If you are an individual from the European Union, Canada or any other jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that we may store the information we collect in the United States which is not deemed an “adequate jurisdiction” by the European regulatory authorities.  Personal data may also be transferred from the country of your residence to other countries, including the United States. 

Our Site may contain links to other websites for your convenience or information.  These websites may be operated by companies unaffiliated with D&S Automotive, and we are not responsible for the content or privacy practices of those websites.  Linked websites may have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit the websites. 

We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our information practices, and any such amendments shall apply to information already collected and to be collected. Your continued use of the Site after any changes to our Privacy Policy indicates your agreement with the terms of the revised Privacy Policy. Please review this Privacy Policy periodically and especially before you provide personal data to us. If we make material changes to this Privacy Policy, we will notify you here, by email or by means of a notice on our home page. The date of the last update of the Privacy Policy is indicated at the top of this Privacy Policy.

Questions and Contact InformationD&S Automotive is located at:

7588 Tyler Boulevard
Mentor, Ohio 44060

Please contact us if you have any questions about our Privacy Policy. You may contact us by sending correspondence to the foregoing address or by emailing us at info@dsautomotive.com. 

All shipments leave Monday through Friday. Since some orders are drop-shipped from other suppliers, we cannot guarantee same or next-day shipments. However, most shipments will leave within 1-3 days. If there are any known delays, we will let you know as soon as possible.

While some orders may ship directly from our warehouse in Mentor, OH, we do drop-ship from other suppliers. We do our best to only work with suppliers that can fulfill our orders efficiently, so most orders will leave within 1-3 business days after processing. Standard ground shipments will take 1-5 business days to arrive, depending on which state you ship to (a business day is a non-holiday weekday, weekends are not counted). Expedited shipments will arrive in the amount of business days you select, plus the processing time, prior to shipping. Please allow extra time when shipping to remote rural areas and during peak holidays. When your order ships, you will receive a Shipping Confirmation email with a tracking number and direct link you can use to track your order. If you placed your order via the telephone and did not provide us with an e-mail address, please contact customer service if you do not received your order within 10 business days.

All shipments are sent by the ground service of our choice, unless otherwise requested. All orders must ship to physical addresses. WE WILL NOT SHIP TO PO BOXES. While we do offer express service, you may need to contact us before ordering to get a shipping quote.

Wrong address or zip code used for the shipping address. When the shipping company can't deliver your package and they send the packages back to us, we will contact you via email or phone for correct address information. Unforeseen circumstances at our business.

Delays by shipping companies. Your shipment could be temporarily lost or misplaced by the shipping company. If the delay is deemed unreasonable, we will ship you a replacement order. If the original package does show, it is your responsibility to help get that package back to us. If the package is not returned in a reasonable amount of time, you will be charged for it, plus the shipping cost.

Delays during holiday seasons between Thanksgiving and Christmas. Shipping companies often do not guarantee any shipment a couple of weeks before Christmas. Please allow extra time for deliveries during this time. You can also contact us for expedited shipping options.

Item is on back orders. We will contact customers via your email in case the product you ordered is on back order and will be delayed. If you have other items on your order that are not on back order we may ship items separately, back ordering the unavailable items.

Undeliverable packages (orders returned to us). Packages that are returned to us by the U.S. Postal Service or UPS and marked as "Unclaimed", "Return to Sender", "Attempted Unknown", "Refused", or "Invalid Street Address", will be credited back to the customer's credit card on file, less the shipping and handling fees and a 25% restocking fee.

Billing address information is inconsistent with what is on the credit card record. To protect our customers against credit card fraud, we will call, email or use other ways to verify that the credit card holder authorized the purchase. The billing address MUST MATCH the records at the card issuing bank or we will not accept the order.

We ship primarily through UPS, USPS and Fed Ex, however, some shipments may be shipped by motor freight carriers. D&S Automotive reserves the option to choose the best carrier available at the time of shipment.

Shipping is determined using rate calculations. In some cases (Alaska, Hawaii), the rates may be inaccurate and we recommend contacting us prior to ordering. Shipments over 150 lbs. or dimensionally too large to go by UPS will be sent via LTL truck freight and will be charged a flat rate at checkout.

Under normal circumstances, orders are processed the same or following day, Monday through Friday during typical business hours. All orders placed Saturday or Sunday will be processed on Monday, with the exception of holidays.

No we do not. There are no exceptions.

We regret that we are not shipping orders outside the 48 contiguous United States at this time.

We apologize but we are unable to ship to APO/FPO through our website at this time. If you would like to place an order and ship it to an APO/FPO address, we recommend having a friend or family member take delivery from us and forward it to you.

We do ship to Alaska & Hawaii. However, shipments to Alaska & Hawaii. The UPS rate quoted during checkout is only an estimate and is subject to additional shipping charges that will be charged to your credit card. If you would prefer your Alaska or Hawaii order sent via Priority Mail please contact us at (440) 946-2178. Our team is available Monday through Friday 8am – 5:30 pm Eastern Time or use our online contact form.

Sorry, we currently do not ship to Canada, non-Continental US Territories, or internationally.

Each order can be sent to only one address. If you are purchasing several items to be shipped to different addresses, you'll need to place a separate order for each different shipping address.

To avoid fraudulent activity, we are only shipping to billing addresses. In some cases, we can override this, but you will need to call us at (440) 946-2178

If you wish to return all or part of your order, please contact an Accessory Specialist at 440-946-2178.

• You must have the original copy of the receipt
• No refunds will be issued after 30 days from the date of the receipt
• No refunds on special order purchases
• A 15% restocking fee on all non-stock items may be applied
• No refunds on installed items
• No refunds on items that have been custom painted
• Original shipping, return shipping and handling costs are non-refundable
• Must be in original packaging

Exceptions to this return policy may apply.

We may not be able to stop an order once it has been placed. If you are unsure about an order, please be sure to give us a call at 440-946-2178 before purchasing.

Most of our products are covered by Manufaturer’s Warranties and cover the merchandise for a certain period of time after you purchase. Manufacture warranty information can be found with the item when you receive it. Should your product fail after our return deadline of 30 days, please contact our customer service department and we will assist you in submitting a claim to the manufacturer.

Shipping and labor costs are not included in the warranty and will be at your cost. D&S Automotive will not be liable for any indirect, special, incidental or consequential damages from any products sold. We will not be responsible or liable for inconvenience, labor, legal fees or any other costs incurred while the item is being inspected or replaced.

If installation is completed at D&S Automotive, we offer a limited lifetime warranty on the workmanship of all of our installations.

While some of our top selling products are stocked at our headquarter location, most orders will require 2-3 business days to receive depending on availability. If we expect any delay extending past 3 business days, we will reach out to you at your preferred contact method.

Labor will be paid at the time of installation at the retail store and itemized separately on the invoice.

On any in-store purchase off shop.dsautomotive.com, our Accessory Specialists and installation teams will confirm you have the right product for your vehicle. If you order the wrong item, we will give you a call to confirm that you would like us to swap it for the correct fitment. Notice, this may not apply to drop-ship purchases.

Pricing on shop.dsautomotive.com is parts only. Installation costs vary by product. While some products may have no cost for installation, there are many labor-intensive items that require billable time. If you would like to know how much installation will run, you can reach out to us over the phone or by chat and we will be happy to quote labor fees. Otherwise, an Accessory Specialist will contact you post checkout to confirm your appointment along with any applicable labor rates.

When shopping for products, you will have the ability to select a preferred install date. An Accessory Specialist will contact you post check out at your preferred contact to confirm your appointment.

All shipments leave Monday through Friday. Since some orders are drop-shipped from other suppliers, we cannot guarantee same or next-day shipments. However, most shipments will leave within 1-3 days. If there are any known delays, we will let you know as soon as possible.

While some orders may ship directly from our warehouse in Mentor, OH, we do drop-ship from other suppliers. We do our best to only work with suppliers that can fulfill our orders efficiently, so most orders will leave within 1-3 business days after processing. Standard ground shipments will take 1-5 business days to arrive, depending on which state you ship to (a business day is a non-holiday weekday, weekends are not counted). Expedited shipments will arrive in the amount of business days you select, plus the processing time, prior to shipping. Please allow extra time when shipping to remote rural areas and during peak holidays. When your order ships, you will receive a Shipping Confirmation email with a tracking number and direct link you can use to track your order. If you placed your order via the telephone and did not provide us with an e-mail address, please contact customer service if you do not received your order within 10 business days.

All shipments are sent by the ground service of our choice, unless otherwise requested. All orders must ship to physical addresses. WE WILL NOT SHIP TO PO BOXES. While we do offer express service, you may need to contact us before ordering to get a shipping quote.

Wrong address or zip code used for the shipping address. When the shipping company can't deliver your package and they send the packages back to us, we will contact you via email or phone for correct address information. Unforeseen circumstances at our business.

Delays by shipping companies. Your shipment could be temporarily lost or misplaced by the shipping company. If the delay is deemed unreasonable, we will ship you a replacement order. If the original package does show, it is your responsibility to help get that package back to us. If the package is not returned in a reasonable amount of time, you will be charged for it, plus the shipping cost.

Delays during holiday seasons between Thanksgiving and Christmas. Shipping companies often do not guarantee any shipment a couple of weeks before Christmas. Please allow extra time for deliveries during this time. You can also contact us for expedited shipping options.

Item is on backorders. We will contact customers via your email in case the product you ordered is on backorder and will be delayed. If you have other items on your order that are not on back order we may ship items separately, back ordering the unavailable items.

Undeliverable packages (orders returned to us). Packages that are returned to us by the U.S. Postal Service or UPS and marked as "Unclaimed", "Return to Sender", "Attempted Unknown", "Refused", or "Invalid Street Address", will be credited back to the customer's credit card on file, less the shipping and handling fees and a 25% restocking fee.

Billing address information is inconsistent with what is on the credit card record. To protect our customers against credit card fraud, we will call, email or use other ways to verify that the credit card holder authorized the purchase. The billing address MUST MATCH the records at the card-issuing bank or we will not accept the order.

We ship primarily through UPS, USPS and Fed Ex, however, some shipments may be shipped by motor freight carriers. D&S Automotive reserves the option to choose the best carrier available at the time of shipment.

Shipping is determined using rate calculations. In some cases (Alaska, Hawaii), the rates may be inaccurate and we recommend contacting us prior to ordering. Shipments over 150 lbs. or dimensionally too large to go by UPS will be sent via LTL truck freight and will be charged a flat rate at checkout.

Under normal circumstances, orders are processed the same or following day, Monday through Friday during typical business hours. All orders placed Saturday or Sunday will be processed on Monday, with the exception of holidays.

No we do not. There are no exceptions.

We regret that we are not shipping orders outside the 48 contiguous United States at this time.

We apologize but we are unable to ship to APO/FPO through our website at this time. If you would like to place an order and ship it to an APO/FPO address, we recommend having a friend or family member take delivery from us and forward it to you.

We do ship to Alaska & Hawaii. However, shipments to Alaska & Hawaii. The UPS rate quoted during checkout is only an estimate and is subject to additional shipping charges that will be charged to your credit card. If you would prefer your Alaska or Hawaii order sent via Priority Mail please contact us at (440) 946-2178. Our team is available Monday through Friday 8am – 5:30 pm Eastern Time or use our online contact form.

Sorry, we currently do not ship to Canada, non-Continental US Territories, or internationally.

Each order can be sent to only one address. If you are purchasing several items to be shipped to different addresses, you'll need to place a separate order for each different shipping address.

To avoid fraudulent activity, we are only shipping to billing addresses. In some cases, we can override this, but you will need to call us at (440) 946-2178

You acknowledge and agree that any submission, feedback, comments or suggestions you may provide regarding the Services either directly or indirectly (for example, through the use on a third-party social media site of a company-designated hashtag) (collectively, “Submissions”) is non-confidential and non-proprietary, shall be treated as public information, may be shared with others on other sites and platforms and is submitted by you in compliance with these Terms of Use. Submissions that constitute feedback, comments or suggestions will be the sole and exclusive property of D&S Automotive and you hereby irrevocably assign to us all of your right, title and interest in and to all such Submissions, and D&S Automotive shall have an unrestricted, irrevocable, world-wide, royalty-free right to use, communicate, reproduce, publish, display, distribute and exploit such Submissions in any manner it chooses. With respect to all other Submissions, you hereby grant D&S Automotive an irrevocable, worldwide and perpetual license to use such Submissions as contemplated in these Terms of Use.

Thank you for visiting D&S Automotive. Please carefully read these Terms of Use and our Privacy Policy which is incorporated into these Terms of Use by this reference. These Terms of Use apply to D&S Automotive’s services and our website at dsautomotive.com (collectively, the “Services”).

Unless otherwise noted, the Services are the property of D&S Automotive and its licensors. By using the Services, you agree to these Terms of Use, our Privacy Policy and all applicable laws and regulations. If you do not agree to these Terms of Use, do not use the Services.

The Services are not intended for the use of children under 18 and no such person is authorized to use them. By using the Services, you are representing that you are at least 18 years old. You also represent, by accessing or using the Services, that you are of legal age to enter into legal agreements, or if you are not, that you have obtained your parent’s or legal guardian’s consent to accept these Terms of Use.

D&S Automotive reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Services following the posting of changes indicates your agreement to and acceptance of the changes.

Please refer to D&S Automotive’s Privacy Policy for information on how we collect, use and disclose information from our users. Additionally, by using the Services, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that transmissions to or through the Services may be intercepted by others, and users assume the risk of security breaches and all consequences resulting from them. Please do not send us any sensitive personal information.

Unless otherwise noted, all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained in the Services is owned, controlled or licensed by or to D&S Automotive and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights.

Except as expressly provided in these Terms of Use, no part of the Services and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without D&S Automotive’s express prior written consent.

In connection with your use of the Services, you agree that you will not:

• post, upload, publish, submit or transmit any material that: (a) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (b) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (c) is fraudulent, false, misleading or deceptive; (d) is defamatory, obscene, pornographic, vulgar or offensive; (e) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (f) is violent or threatening or promotes violence or actions that are threatening to any other person; or (g) promotes illegal or harmful activities or substances;
• interfere with or damage the Services, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology;
• “scrape,” “crawl” or “spider” any web pages or other services contained in the Services;
• display, mirror or frame the Services, or any individual element within the Services, D&S Automotive’s name, any D&S Automotive trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without D&S Automotive’s express written consent;
• access, tamper with, or use non-public areas of the Services, D&S Automotive’s computer systems, or the technical delivery systems of D&S Automotive’s providers;
• attempt to probe, scan, or test the vulnerability of any D&S Automotive system or network or breach any security or authentication measures;
• avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by D&S Automotive or any of D&S Automotive’s providers or any other third party (including another user) to protect the Services or any of the content on the Services;
• attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services; or
• advocate, encourage, or assist any third party in doing any of the foregoing

Any conduct by a User that in our discretion restricts or inhibits any other user from using or enjoying the Services is expressly prohibited.

D&S Automotive reserves the right, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Services, or any portion of the Services, for any reason; (2) to modify or change the Services, or any portion of the Services, and any applicable policies or terms; and (3) to interrupt the operation of the Services, or any portion of the Services, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

We do not permit copyright infringing activities and infringement of intellectual property rights on the Services and will remove any such content if properly notified that such content infringes on another’s intellectual property rights. If you are a copyright owner or an agent thereof and believe that any content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
• description of the copyrighted work that you claim has been infringed;
• description of the material that you claim is infringing and where it is located on the Services;
• identification of the URL or other specific location on the Services where the material that you claim is infringing is located;
• your address, telephone number, and email address;
• statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

The Services contain links to other independent third-party websites (“Linked Sites”). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under D&S Automotive’s control, and D&S Automotive is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites.

THE SERVICES AND ALL TOOLS AND CONTENT OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS, AS AVAILABLE.” ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXCLUDED TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW.

The above disclaimer applies to any damages, liability or injuries, whether for breach of contract, tort, negligence or any other cause of action.

EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT AND UNDER NO LEGAL THEORY, WHETHER TORT (INCLUDING NEGLIGENCE), CONTRACT OR OTHERWISE, WILL D&S AUTOMOTIVE OR ITS THIRD PARTY VENDORS, LICENSORS OR SUPPLIERS BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL OR PUNITIVE DAMAGES, EVEN IF D&S AUTOMOTIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL D&S AUTOMOTIVE’S LIABILITY TO YOU FOR ANY DAMAGES (DIRECT OR OTHERWISE) OR PENALTIES OR LOSS, REGARDLESS OF THE FORM OF ACTION OR CLAIM, EXCEED THE AMOUNT OF FEES PAID OR OWED BY YOU TO D&S AUTOMOTIVE FOR THE TRANSACTION GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so these limitations may not apply to you.

You agree to indemnify and hold D&S Automotive harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against D&S Automotive by any third party due to or arising out of or in connection with (1) your access to or use of the Services; (2) your violation of these Terms of Use or any applicable law or regulation, (3) your violation of any rights of any third party; or (4) any disputes or issues between you and any third party.

D&S Automotive may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Services, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) D&S Automotive’s rights or property, or the rights or property of visitors to or users of the Services. D&S Automotive reserves the right at all times to disclose any information that D&S Automotive deems necessary to comply with any applicable law, regulation, legal process or governmental request. D&S Automotive also may disclose your information when we determine that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You agree that D&S Automotive may, in its sole discretion, without prior notice and to the extent applicable, terminate your access to the Services and/or block your future access to the Services if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the Services. You also agree that any violation by you of these Terms of Use will cause irreparable harm to D&S Automotive for which monetary damages would be inadequate, and you consent to D&S Automotive obtaining any injunctive or equitable relief that D&S Automotive deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies D&S Automotive may have at law or in equity.

You agree that all matters relating to your access to or use of the Services, including all disputes, will be governed by the laws of the United States and by the laws of the State of Ohio excluding: (1) its conflicts of law principles; and (2) the United Nations Convention on Contracts for the International Sale of Goods. Any dispute arising hereunder or relating hereto shall be resolved by binding arbitration in Cleveland, Ohio. Any arbitration between you and D&S Automotive will be governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes (collectively, "AAA Rules") of the American Arbitration Association ("AAA"), as modified by these Terms of Use, and will be administered by the AAA.

Notwithstanding the paragraph above, we both agree that nothing herein will be deemed to waive, preclude, or otherwise limit either of our right to (i) bring an individual action in U.S. small claims court, (ii) pursue enforcement actions through applicable U.S. federal, state, or local agencies where such actions are available, (iii) seek injunctive relief in a U.S. court of law, or (iv) to file suit in a court of law to address intellectual property infringement claims.

To the extent that any lawsuit or court proceeding is permitted under these Terms of Use, you agree to submit to the personal and exclusive jurisdiction of the state courts and federal courts located in Cleveland, Ohio for the purpose of litigating all such disputes.

Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. You agree to the admissibility of computer records and electronic evidence in any dispute herein. YOU AGREE THAT NO CLASS ACTION MAY BE PURSUED OR MAINTAINED WITH RESPECT TO ANY DISPUTE REGARDING THESE TERMS OF USE.

D&S Automotive is based in Ohio, USA. Although our website is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Services are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. If you choose to access the Services from outside the United States, you do so on your own initiative and you are solely responsible for complying with applicable local laws.

You may preserve these Terms of Use in written form by printing it for your records, and you waive any other requirement that these Terms of Use be evidenced by a written document. You may not use or export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Services, in violation of any applicable laws or regulations, including without limitation United States export laws and regulations.

All provisions of these Terms of Use are severable, and the unenforceability or invalidity of any of the provisions will not affect the enforceability or validity of the remaining provisions. These Terms of Use, together with our Privacy Policy and any other legal notices published by D&S Automotive, constitute the entire agreement between you and D&S Automotive with regard to your use of the Services. D&S Automotive’s failure to insist on or enforce strict performance of these Terms of Use shall not be deemed a waiver by D&S Automotive of any provision or any right it has to enforce these Terms of Use. Any such waiver must be in writing in order to be effective. These Terms of Use shall not be interpreted or construed to confer any rights or remedies on any third parties.

The parties declare that they have required that these Terms of Use and all documents related hereto, either present or future, be drawn up in the English language only. Les parties déclarent par les présentes qu’elles exigent que cette entente et tous les documents y afferents, soit pour le present ou le future, soient rédigés en langue anglaise seulement.

We welcome your comments and questions about privacy. Please send email to accessories@dsautomotive.com.

We are confident that your visit to Shop D&S Automotive is secure and safe. However, you may choose to call us directly to place your order over the telephone. Please call Customer Service toll free at 440-946-2178.